Accoras is funded by the Department of Children, Youth Justice and Multicultural Affairs to provide support across the Brisbane South region to families from culturally and linguistically diverse backgrounds who have multiple and complex needs. Our program aims to improve wellbeing and relationships within families, and build their capacity to care safely for and protect their children from harm. We aim to help families become stronger, capable and more resilient, and improve the future for children.

To be eligible for our program, families must:

Have a child under the age of 18 living in the home (including expectant mothers);
Be experiencing multiple and complex stressors that compromise a child’s physical and/emotional safety;
Understand and be willing to actively engage with intensive support;
Not currently be subject to an intervention from Child Safety; and
Live within Brisbane South catchment area.

“We provide a range of flexible and holistic interventions for children, young people and their families. We provide outreach support and will meet families in their home, or children and young people at their school. ”

We can help by:

Offering emotional support to children and/or adults, restoring a positive and supportive family life and helping everyone in the family to know how to look after each other and remain safe;
Providing information and support to help families adjust to living in Australia;
Giving parents practical strategies around parenting, child development, money management and healthy eating;
Introducing and engaging families in activities within their local and cultural communities; and
Working collaboratively with other organisations and professionals to ensure families have appropriate supports and all their needs are met, while reducing the amount of assessments and referrals for families.

We have full access to interpreting services to support our engagement with families who speak languages other than English.

When a family agrees to support, a Family Support Practitioner will focus on building strong working relationships with the family and an understanding of their unique situation. They will co-create a plan with the family to meet their needs, in collaboration with other services who are already helping, or who we ask to provide additional support. The family will remain voluntarily engaged with us, until it is mutually agreed they feel able to independently manage family and home life. There is no time limit for our work together.

Reporting your concerns or seeking additional help

If you have concerns about a child or young person and they are at immediate risk of being harmed, please contact the police on 000.

If you have concerns about a child and they do not have a parent willing and able to ensure their safety, please contact Child Safety Regional Intake Service on 1300 382 254. If it is outside normal business hours, you can contact Child Safety After Hours on 1800 177 135.

For information about other services that can support your family, you contact the local Family and Child Connect by calling 13 FAMILY (13 32 64).

If you are experiencing domestic violence, you can contact DV Connect on 1800 811 811 or the Brisbane Domestic Violence Service on 3217 2544, 24 hours a day for immediate support.

Parentline can be contact on 1300 30 1300 between 8am-10pm 7 days a week to offer parenting support and advice.

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